Zen Casino Review
United States
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4
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24
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4
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Casino of the month
July 2019 Winner
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Blog BonusesShow All Zen Casino Bonus Codes
- Stats:
- 343 Bonuses
- 3 Active
- 13.19 Monthly
- 38% Free
- 9 Comments
- 55 Likes
- 59 Dislikes
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Lynchmob
Good games and good sports selection but the sports book need to be simplified IMO. Difficult to navigate and not very user friendly.Reply
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Igor
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This casino is a fraud. Account gets banned without any explanation after winning a fair amount of money. Support refuses to answer my inquiries. The reviews on this site are probably all fake. All in all a horrible casino, that should be avoided.
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ZenCasino
ReplyDear Igor,After thorough investigation of your complaint by our compliance team please take into consideration our explanations for this case.At our system there are bots (automatic software) that check client’s actions and if there are rule violations resolve to block account and send information to security department for final decision. Our security department within ten business days should check situation and inform client about reasons of such decision. When bot block account all information about it only at disposal of security department. That’s why our support has no information about this account and couldn’t gave to you comprehensive answer.Your account was blocked by our system automatically because of bonus usage rules breach. According to our T&C money that was received after bonus wagering can be used only for playing slot games or can be withdrawal after making of minimum deposit. Usage of wagered bonus for sport bets is violation of our rules and can be done only after making of deposit to account. As our bot didn’t find any refilling of your account and there were sport bets your account was blocked.All explanations about your account blocking you should be received within 10 business days on your registered email from our security department.Should you have any additional question please contact us.Best regards,ZenCasino
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uthras
@ZenCasino Feel sorry for him.Reply
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ZenCasino
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Alvi Nelko
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One of my favorite casinos. Fast withdrawals and good bonus policies. All in all very
honest casino. Definitely recommend it!
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Edijs Svilpe
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Great casino. Live dealers. A lot of games. quick payouts and easy registration. many possibilities of withdrawal and replenishment. frequent winnings
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