True Blue Casino Review Last Updates Feb 16, 2021

Not happy, won $17,000 in Dec after depositing $20 and now they're telling me I'm only eligible to withdrawal $100 because they said it was from the $20 cashback which is untrue. Very unhappy. 

Biggest scam site ever!! Do not waste your money, you will never be able to withdraw your winnings and customer service and non existent it's just an automated response. These guys need to be shut down!

i didn't have any problem with my withdrawal.. I had mine and didnt take long. Its good and costumer service is fantastic. :) I had my 2 withdrawal came at the same time, for just more than a week. Its alright:) Just give them all the proofs  theyll asked you and everything will be smooth. I highly recommend True Blue.

Tried for over 1 year to withdraw funds and then once everything was finally authorised they closed my account with my $750 still in it. The response from the casino was any account can be closed at thier discretion at any time. 

Don't waste your time with this casino dosnt pay just takes your money its crap

This casino is not even legit there scam and Rob you..and five the runaround when wanting to withdrawal ..most of the time no payout if ya lucky .. waiting months...bad don't go near the joint

TrueBlue, I have had success in withdrawal took a while but did come through. Now I'm doing my second withdrawal it got approved 2-3 days after applying for the withdrawal now I'm a bit confused because I haven't had any communication and don't know if I need to send my ID again . Either way me not contacting them and waiting will see if they pay without having to nag at them let's see, let the waiting game commence

You know what it is people, it's a little thing called manners. Use them. I have been nothing but polite to everyone involved, read every email back to front to make sure I had provided all the correct information and documents the casino required AND despite the public holidays in Australia, I was paid within 16 (including the 3 public holidays) business days. That is from the time I withdrew my money to the day it was available in my account. Please remember, they're all human, they deserve respect and they're doing their job. Chill out and be patient. 

Cancelled my 370 pending withdrawal today as it had been pending since 18th Oct and today is 8 th November previously had 2x $1000 payouts honored , thought these guys were slow but ok , was wrong . They don't give a shit about their clients . Asshole theiving dogs mow have one less customer , who deposited multiple times weekly . Mutts 

Had withdrawal of  $370 pending since 18th Oct.  Had previous withdrawal paid took a month  , just getting slower and slower . They have no problems taking your money but True Blue Casino seems to try avoid paying out with delay tactics . Pretty crappy way to treat customers .

Suck my ass if they they say they pay out it's themself or the company saying it  don't believe them please they run you around circles I sent 1 month for payment after giving all details and more it's always one more thing  I have and 16 more players reported them to VCGLR  it's the gaming commission in Australia so please don't sign up to this site 

beem waiting since the 20th of April 2019 waiting on two wins total of 600 hundred it's a disgrace and the aussie people been robbed

Ok I read all these complaints about slow paying and if your good enough to be writing a complaint here then your good enough to read reviews before depositing.                                      LETS GET THIS STRAIGHT                                      Agreed TrueBlue and the entire Virtual Casino groups are the slowest players in the industry balanced out by the best bonuses in the industry. There is 18 casinos all up and TrueBlue is the only one that isn't part of virtual casino group although runs exactly the same bonus and payment system. The other 17 casinos are broken into two groups that are both owned by Virtual Casino Group.                     Yes they are a rouge group which doesn't worry me as I've been playing at them all for a long time and their RTP is set at very generous levels and if you can't get a win at these casinos you can't catch a cold.                               I have successfully withdrawn at them all and when I deposit I know if I win it will be between 1 to 3 months until I get my winning into Bitcoin or bank account so it isn't a problem. They won't pay if you don't forfill every verification requirement to the letter and strictly enforce all their rules and won't pay if you break one. Which is fair enough. They don't need a governing body as they are large enough to look after themselves but if you don't agree then simply don't deposit. They are as fair as can be in my opinion.                              If you look in the right places at the right times then for a $30 deposit you can get a lot of bang for your dollar with a 300% 1x wager , no limit on withdrawal bonus. Deposit $30 get $120 and once you have wagered $120 can withdraw between $100/the moon. Then win or lose you get 14 $1 spins for 7 days which hold 5x wager and no max withdrawal terms and I have made many withdrawals from these spins. If you lose you will get $20 weekly cash back on Monday with 30x wager and $100 max and min withdrawal terms and also again at the end of month. Then you are entitled to a no deposit chip which you can find here or any other affiliate website or simply just ask support who will gladly credit your account. Personally I save this for the once every 3 month bonus they produce like ATM STORM100 which gives you 100 $1 free spins on stormlords with 5x wager and $500 max withdrawal which I activated at all 18 casinos and withdrew $500 at 4 of them. No other casino online even comes close to matching that for $30. You can make 9 seperate withdrawals with no limit, plus a $500 withdrawal from your one deposit not including the two insurance chips you also get if unsuccessful.                                                         The time it took me 3 months to get paid I was rude to support and I guess they taught me a lesson so my advice is to be polite as at the end of the day what they offer brings them many players and they don't care to lose rude pushy customers. It's easy to tell how many players are playing purely based on how big and quickly the jackpots are and how quick they get back after won. Every time I have bitten my tounge and been polite to support I have my wins landed within a month.                   CONCLUSION:                                                            Don't deposit if you can't wait a month minimum to get a win. Be polite to support, they are also human beings just doing their job. Hunt for the bonus that suits you instead of rushing in. Accept that this group governs themself and is large enough and fair enough to do so or don't deposit. Take advantage of amazing bonuses and have loads of fun on slots that are set at very generous RTP with tiny wager requirements. In my opinion these are the best casinos on the planet as far as RTP and bonus structures go balanced out by the slowest withdrawal structure which is a trade off I'm more then happy to make and have withdrawn $1000s from 100s of successful withdrawals. Anyone who complains needs to read this. It is what it is and your complaints won't change a thing

I have done four withdrawals two of which have been paid out, I now have two more. From my experience so far is the fact the whole process takes time you need to be patient and supply what is requested and you may need to check with them weekly, hang in there don't walk away from what you have won. 

THIS PARTICULAR CASINO IS SO NASTY BEEN TRYING TO WITHDRAW MONEY FOR MONTHS. THEY CONSTANTLY ASK ME FOR MY WIRE DETAILS THAT I HAVE PROVIDED THEM SERVERAL TIMES DAILY NEARLY, THAN TELL ME THEY ARE ESCALATING THE ISSUE. NOT HAPPY 

SCAM Fraudulent. True Blue Express payout Fucking Bullshit withdraw pending 30 day email take 10 day to answer live chat not available after first chat asking Why withdraw take too Fucking longtime to bank, True Blue Casino Stealing withdraw money never give to customer Many Bad complaints ..Payment declined- no communication from the casi no,Another complaint regarding a delayed payment without any communication. We are unable to tell if these customers ever got paid. ..The player waited for his payment and was unable to ge t The casino did not answer any of the players' emails. They only asked for identification documents again. The payment has an unknown status. ..Delayed payment from February 2017. No information or excuse from the casino, the player had been waiting for more than one month. ..The player had 2 pending withdrawals and had been wai t Many requests were declined in this time period in March 2017, the player constantly got disconnected while trying to contact the live support. No clue if he ever got paid or not. ..Delayed payment, even worse because the player was not ab le, The player tried to reach a representative through phone and email every day, he got frustrated because he was unable to get any updates. We have no clue if the player got paid or not. ..Again delayed payment, it was impossible to reach this casino vi, The player placed an official complaint after 20 days of waiting for a reaction, there were many complaints during February and March 2017. ..15 days after a withdrawal request the player got an email saying it had been declined without a reason. Later he got different answers from the support. 2 months later the player still did not get his winnings. He was told that a manager would call him soon but no one tried to reach him. Uncertain case and unprofessional comunication from the casino's side. ..Delayed payment- waiting for more than one month, unknown The player did not play with a bonus. He requested a withdrawal on 22nd of February, one month later he still did not received anything. ..After a successful verification process player was still unable to get his winning. No confirmation from the player of receiving a delayed payment , therefore we are not sure if it was paid or not. ..True Blue Casino is a SCAM! I was given Express Payout on my first withdrawal in march 2019, it is now August 2019 and i am yet to receive anything. I no longer get any replies or responses to my emails and casino support through 24/7 chat are rude and condescending Assholes. 

Any updates from anyone here on getting their withdrawals? I'm also waiting for 2 withdrawals & getting the run around from them as well! Losing patients now. If anybody has been payed out how did you go about it?  

This is the worst online casino I have ever experienced. It really needs to be closed down. Great games and easy to win, but a nightmare to get your winnings paid. The online chat give you the biggest run around and I have been waiting 6 weeks now for my first withdraw. I have 3 others waiting and seems it will be months before I receive them as they only release one at a time. Don’t waste your time and money. Go play at Joe Fortune, your winnings are approved within hours and if you have bitcoin you can have your winnings in your hand within 24 hours. True Blue should be closed down!!!

I’m waiting for payout last 3 months. When chat with someone (Customer service) asked verify your bank details. I verified more than 5 times but they didn’t..... cheater Trueblue 

True Blue Casino is a SCAM! I was given Express Payout on my first withdrawal in march 2019, it is now August 2019 and i am yet to receive anything. I no longer get any replies or responses to my emails and casino support through 24/7 chat are rude and condescending assholes. SAVE YOUR HARD EARNED MONEY FOR A LEGITIMATE CASINO

I won $1700 back in April & I haven't heard from anyone, been blocked from the site, no one responds to my emails so I have now gone to the licensing board who will start your investigation with them within 3to5 business days , contact your local gambling administration for your local city if in Australia, I've had enough of waiting & now they can go after their ass & restrict them from running their scam business here, good luck everyone

I won 1350 after thousands of dollars deposited in the last year and only because I hounded them and threatened legal action I got paid almost 2 months later...there a rort and disgrace who just hope you'll go away.... They block your live chat and cut your bonuses after a collect also... These casino review sites need to update there reviews of casino's more often and stop giving them great wraps when they clearly are not as they have a responsibility to do due diligence if they are going to operate as a casino review site! 

How long will a express payment withdrawal take to hit my account in Australia.

Dont use them they deleted my account right when I went to claim my second lot of winnings $1600. They are just theiving scammers

They do pay , I have received 2 × $1000 payments . The first one took the longest but not by much roughly a month . The only complaints I have are the long waiting times  . 10 days pending , 10 days approving ,10 days processing and 3 days for international payment processing between banks .  Not much on bonuses for deposits or loyalty and absolutely no  non deposit bonuses . 

I won $1500.00 on 19th may and still waiting for my payout. I keep going into chat and they just brush you off. I even had on guy by name of Jose tell me there's no record of me winning anything. I said I want my winnings . He then wrote hope you have better luck next time. I was really upset as he was more or less saying too bad maybe next time we will pay you your winnings. I'm gutted. Have sent emails back and forth rung the toll free number and they keep escalating it but still no money. Where is it. This is so very disappointing. I keep being asked to resend documents why???? I've been approved. I have email saying my account all verified ready to pay out. Well I would LOVE MY MONEY PLEASE I WON IT FAIR AND SQUARE

Couldn't even offer a free chip despite depositing over 50 twice in 1 day. Don't deposit here aussies. 

horrible casino!!  waiting almost 2 months, had 1 withdrawl pricessed but waiting on 5 more...have been told to open new bank account as their finance dept cant send to the account they pd 1st withdrawl ti.....scammers and have sent over 20 msgs!! Makes me sick with frustration! Not cool!!

This site is dodgy and a rip.off. when they decide you have won too much they stop you redeeming codes.  Waiting now for 3 weeks for my withdrawal.  Don't do it, not worth the drama to be ripped off

I have won and recieved from this casino however I have had to chase every winning messaging them via their chat service daily.  Very slow payout process.

Anyone know how to get our money back from this site??? This is a scam, customer support are not answering my calls. My account has been blocked. Still waiting for my withdrawal since March.

True blue casino is a scam. Please to anyone reading this from Australia and abroad do not try this site, Its a scam. I'm still waiting for my withdrawal for two months now. I deposited $370 won over $2000 try to withdraw my winning everytime I contact customer support they told me someone will contact me. Didn't receive any contact or my winnings, it's been two months now.Do not try this.

They encourage you to take up their bonus offers with each deposit but as soon as you have one small win of under 2 grand all your access to the best promos and fun bonuses is cut off as it's only for less experienced players. Then despite still remaining loyal and making deposits with the one basic bonus the left me I was then stripped of my right to the basic weekly cashback offer as well. Absolutely no reward for loyalty,in fact the more loyal you are and the more of their offers you use the more likely you are to be effectively banned from taking part in anything they offer. 

So pissed off with this casino!! Requested a withdrawal on the 09/04 got approved on the 26/04..then got told by 10 different customer agents was getting escalated...Get a email 4 days ago from the payments team saying asking for all documents again which I've already sent several times before and now to be notified my ID is not valid because there is no expiry date on my proof of age card???!!! After me sending my proof of age card, Birth certificate, Medicare and pension card, Bank card and a few other things is still not a valid ID...Now they are saying nothing they can do unless I have valid ID.....LAST TIME I CHECKED THIS IS ALL VALID ID...What to do now???

Hi really enjoy the games but when the process like all the other reviewers state trying to get a withdrawal is horrendous but I struggle to understand this clarification of certified verification of the individual as most countries when taking a deposit from a card send an sms verification code to make sure that it’s you and your card thus this is verification that it’s you using your credit/debit card to make a deposit so this is and should be enough verification I bet with Sportsbet Ladbrokes bet365 I have also bet with 32Red and same verification is accepted they do get you to send a photo I’d in but it’s verified within 24hours generally within minutes it’s such a shame as like me I guess everyone else loves the games but are constantly disappointed with the withdrawal system I think it’s time for someone to actually consider contacting the ombudsman as there terms and conditions don’t lie within there withdrawal time frames rather getting on my nerves know

Good casino but absolutely pathetic for withdrawals. Over a month and still no payment. Still waiting. They need to be audited and investigated for what I would call profiteering from holding payments. Need to abide by their own Ts and Cs.

Not happy i made a withdrawal request on the 22nd of march for $750  and keep getting the run away.. i tryed logging on today and got restricted can no longer play there.. 

SCAM SCAM SCAM I've been waiting a week for my  winnings and they just keep screwing me around they are quite happy to take your money within seconds but when it comes to paying up they don't....they don't ever answer their phones and when they do its poor communication do not put your hard earned money onto this site it is dodgy dodgy dodgy.

Not happy with the service and the stuff around when my coupon woukdnt redeeem then was only given 15 free  spins that lasted 2 sec and i onky won $2 off

So far I've had a good experience at this casino, the withdrawal process was abit back and forth in regards to verification documents. the chat support has been really good.